Theory is when you know something, but it doesn’t work. Practice is when something works, but you don’t know why. ERP Consultant combine theory and practice: Nothing works and they don’t know why.
There is nothing else that will make the implementation more successful, nor give you a happier client than the proper use of the word NO. Generally one of the golden rules of sales is "The Customer Is Always Right". Well in the ERP world, that just…