Business Leads and Technology Supports

There is a misconception in the ERP market that says technology is the key enabler to business maturity. In a previous blog (ERP is Only Part of a Business Solution) I discussed the supporting role ERP plays in a business solution. Business processes and people have…

Customers – Insist on an ERP Knowledge Transfer Plan

How do you measure knowledge transfer? Customers – have you ever received a report or completed checklist that demonstrated the Implementation Partner conducted knowledge transfer? Knowledge transfer is a process, not just a milestone task on a project plan. Consider the following illustration to identify the…

ERP Makes for an Expensive Custom Solution

Think of the possibilities! Rapid delivery of new functionality! Reduce development cost by quickly deploying prebuilt solutions! If the software does not meet your needs then use the delivered, user-friendly development tools to customize the ERP software. Bron : ERP the Right Way! Bekijken...

Best approach for gathering ERP requirements

Let’s us go through an analogy together. You are the customer and I am the consultant working with you to develop some software changes for your packaged software. As the consultant I can take two approaches for gathering requirements: Bron : ERP the Right Way! Lees…

Creating a Flexible and Adaptable ERP Solution

Every customer I assisted in their ERP implementation wanted an ERP solution that would be flexible and adaptable. One of the key challenges and disappointments customers have with ERP are around flexibility and adaptability. We also need to address the common misinterpretations associated with the concepts…