Tips for Business Process Documentation

If you were training someone how to do your job, would you be able to do it in less than a month? Before you answer yes, consider the complexity and uniqueness of your personal working style. How easily could you translate this into a chart or…

The Commoditization of ERP Systems: Same Old Song and Dance?

It’s been a long time since ERP systems started becoming too complex, too costly and too risky for implementing organizations. But even though its been roughly ten years since the well-publicized Hershey’s ERP failure and a number of Y2K-related implementation debacles, it often feels as if…

ERP Business Solution Manifesto

Many sources speak to the symptoms that result in ERP implementation failure but few speak to the root cause of these failures. The root cause has more to do with the wrong implementation strategy. Today, the majority of ERP implementations follow a traditional, “build-from-scratch” approach that…