In the last three Microsoft Dynamics NAV 2013 implementations I have worked on, each client provided service on the equipment they sold to their customers. They also offered their customers a service contract that covered the planned maintenance on the equipment for a set fee. Dynamics NAV 2013 Service Contracts provided them with the ability to manage this planned maintenance from both a periodic invoicing standpoint as well as a work scheduling (service order) standpoint, all with out-of-the-box functionality.
Posted inDynamics NAV & BC Tips & tricks